In a world where everyone has access to the same AI, organizations won’t win on IQ. They’ll win on how well their people work together. This session defines EQ as “coordination under pressure”: the practical skills that help teams stay aligned, navigate conflict, and repair trust quickly. We’ll share 8 research-backed behaviors from Columbia University’s Difficult Conversations Lab that strengthen trust, clarity, and follow-through. You’ll leave with a practical playbook for building a high-EQ work environment in divisive, stressful times, and a model for how AI can operationalize these behaviors at scale.