Human-Centric Design in an AI World: Driving Performance Through Experience and Skill-Based Design
Wednesday, March 25, 12:15 PM - 1:00 PM
Meursault 1 - 2

Many organizations understand what drives engagement, but far fewer have translated those insights into employee experiences intentionally designed to evolve as teams grow and expectations change. Augeo Workplace Engagement partners with culture leaders around the world, including Mazda and Ernst & Young, to design recognition and incentive systems that strengthen culture, performance and business impact. In this interactive lunch panel, leaders from Mazda and EY will share two distinct approaches. Mazda will demonstrate how it connects learning, recognition and rewards across its dealership network to reinforce the brand’s rich culture and elevate the customer experience. EY will explore how engagement is designed at global scale, balancing regional flexibility with a unified culture across markets and ways of working.

Together, we’ll examine how intentional experience design turns engagement into a driver of culture, performance and measurable business impact.