Susan Youngblood helps leaders turn AI’s rapid advances into measurable results. A former Chief People Officer, she held senior roles at IBM and led the workforce strategy behind a $2.7B enterprise-wide technology transformation at BNY. At Blackstone-backed Refinitiv, she directed an AI-enabled workforce transformation across a 9,000-person global organization, increasing speed by 50% and capacity by 20%. Today, Susan is an Operating Advisor on AI at Bessemer Venture Partners and serves on the advisory board of The Conference Board’s U.S. Human Capital Center. She holds an MILR from Cornell and lectures on AI and the future of work at Cornell and Columbia.