The most important question in business right now isn't "what's our AI strategy?" It's "do we have the workforce to execute it?" Josh Newman has spent his career building the answer. As VP of Workforce Skills & Talent Readiness at ServiceNow, Josh is architecting the systems, intelligence, and narrative that make workforce readiness measurable — and actionable. His work spans skills intelligence infrastructure, AI capability modeling, and the organizational design required to turn capability data into strategic decisions. Before ServiceNow, Josh was Global Head of People Strategy & Experience at WPP, leading workforce transformation across 110,000 employees. He also led strategic storytelling at Walmart, launching their first global EVP and serving on the WEF's Future of Work task force.