Stephanie Waldner is the Chief Customer Officer at Lattice, where she leads the global customer organization focused on operationalizing organizations’ people strategies. She has a proven track record of building and scaling customer experience and success teams across high-growth software companies, including Indeed, PandaDoc, and BetterCloud. Stephanie combines strategic vision with operational rigor to help organizations translate HR strategy into measurable business impact. She is passionate about delivering exceptional customer experiences. As a leader and advocate for transformation, she helps organizations better support, engage, and develop their people.