Jacqui is the Chief People and AI Enablement Officer at ServiceNow where she leads all talent strategies for the company’s workforce. She is focused on improving employee experiences and preparing the workforce for the future by putting people at the center. Under Jacqui’s leadership, ServiceNow is weaving AI learning, upskilling, behaviors, and hands-on experience into every role, team, and function. Prior to joining ServiceNow in 2021, she served as Chief People Officer at WPP and Walmart, driving complex transformations. Jacqui worked at Accenture for 25 years where she played a pivotal role in supporting the rapid growth of the business.