As the workplace undergoes transformation, the role of middle managers has evolved from task-oriented doers to leaders supporting their people as coaches, trainers, and mentors as well as influencers and connectors aligning teams with organizational goals and executive leadership. Yet, a small percentage of middle managers receive adequate leadership and management training, which greatly impacts organizational culture and the employee experience. In this session, we’ll examine how this invaluable role, so often overlooked, is a linchpin and key driver to breaking down internal barriers, developing employee skills, and building positive connections and culture among your teams.